Tenant insurance certificates: collect them every year.
A campaign requests the certificate from all your tenants, each one uploads it to their own space, and you see at a glance which ones are missing.
01Today
One simple document, hundreds of reminders.
The renters insurance certificate is requested when the tenant moves in, then every year. Across a portfolio of several hundred units, that adds up to as many emails, incomplete answers and rows to tick in a spreadsheet.
- Certificates received by email, by mail or as a photo, to file by hand.
- Certificates in the name of a former occupant, or for another address.
- A tracking spreadsheet to keep up to date, unit by unit.
- Reminders written one by one, without knowing who has already answered.
02What you request
One document, one deadline, and that is it.
A certificate campaign does not need to be complicated: one or two requests are enough, with the expected format and the deadline.
- DocumentThe renters insurance certificateFor the current year, as a PDF or a photo. You validate it, or send it back with a reason: wrong address, expired period.
- DateThe policy renewal dateTo know when to request the certificate again next year.
- ConfirmationUp-to-date contact detailsThe tenant confirms that their email address and phone number have not changed.
03How it works in Nestor
From a list of tenants to an up-to-date portfolio.
- 01
Import your tenants
From your contact lists or a CSV file, with the attributes you need to target the sending: building, unit, manager.
Campaigns - 02
Launch the campaign
Each tenant receives the request by email and opens their space with a link, with no password to create, from their phone if they prefer.
Secure spaces - 03
Let the reminders go out
You choose the pace and the message. Reminders stop for tenants who have uploaded their certificate, and you can schedule one before the deadline.
Reminders and tracking - 04
Validate the certificates
A certificate in the wrong name or out of date? Send it back with the reason: the tenant sees “Correction requested” and knows what to fix.
Requests and forms - 05
Keep the portfolio up to date
The dashboard shows the certificates received, validated and missing, tenant by tenant. Files can be downloaded as an archive or exported to SharePoint, OneDrive, Google Drive, S3 or SFTP.
Reminders and tracking
04Scope and limits
The tenant must prove they are insured. Nestor helps you ask for it.
The French residential lease law of July 6, 1989 (loi du 6 juillet 1989, article 7 g) requires the tenant to insure against rental risks and to prove it when the keys are handed over, then every year at the landlord's request, with a certificate from their insurer.
Nestor organizes the request and the follow-up. Reading the certificates and deciding what to do when a tenant is not insured remain your responsibility.
- Verification
- Nestor does not check the content of the certificates: your teams validate them or send them back with a reason.
- Notifications
- By email and in the app for tenants, also in the browser for your team. No text messages.
- Volumes
- Hundreds or thousands of tenants per campaign. The number of active spaces depends on your plan.
- Hosting
- Fully sovereign European hosting, in France. Files encrypted at rest by the hosting provider.
05Frequently asked questions
Frequently asked questions
Do tenants have to create an account?
No. They open their space with a link or a code received by email, or with their Google or Microsoft account.
Can we remind only those who have not answered?
Yes. Scheduled reminders stop automatically for tenants who have uploaded their certificate.
Can we add new tenants during the year?
Yes. You add recipients to a campaign under way, then send them the request: each receives it in their own space.
Can a tenant send a photo of their certificate?
Yes, if you accept it: each request sets the allowed formats, PDF or image, and the expected number of files.
Can the certificates go into our files?
They can be downloaded as an archive or exported to SharePoint, OneDrive, Google Drive, S3 or SFTP. A deeper integration goes through Nestor's API.
Features used
Your certificate campaign is coming up?
We will show you how to send it to all your tenants and track the answers until the deadline.
- Fully sovereign European hosting
- No account to create for the people you work with