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When your tools go down, your crisis cell stays open.

During a cyberattack, email, documents, the directory, and sometimes the crisis procedures themselves become unreachable, at the very moment people need to coordinate. The Safe Room is a project Nestor is running with specialized partners: a crisis space set up before the incident, reachable from any browser. The project is supported by the Crossroads program, co-funded by the European Union (ERDF).

An alert, detected or triggered by hand, opens the Safe Room. Each role finds what concerns it there: management its notification obligations, security the response procedures, legal its templates and contacts, communications its prepared messages.
  1. The alertDetected or triggered by hand
  2. The Safe RoomOpen to each person, with their access
  3. ManagementNotification obligations and deadlines
  4. SecurityResponse and recovery procedures
  5. LegalNotification templates and contacts
  6. CommunicationsPrepared message templates

01The paradox

When you most need to coordinate, there is no tool left to do it.

  • The tools go down together

    Email, file sharing, and the directory often rely on the same infrastructure: one attack can take them all down at once.

  • The procedures are on the affected servers

    Business continuity plans, contact lists, notification templates: often stored where no one can reach them anymore.

  • The first hours count

    The teams that come through best are the ones that know what to do, and where to meet, from the start.

  • You will have to account for it

    Authorities, auditors, and insurers will ask what was decided, by whom, and when.

02Three uses

A space used before, during, and after the crisis.

A tool you only open on the day of an attack is of no use under pressure. So the project plans three overlapping uses.

  1. 01 / Day to day

    A workspace

    Video calls, messaging, and document sharing, used every day: on the day they matter, teams already know how to use them.

  2. 02 / During the crisis

    A crisis room

    The alert notifies everyone and opens the room. Each role finds its access and its documents there: continuity procedures, emergency contacts, notification templates. An assistant guides you through obligations and deadlines.

  3. 03 / After

    A crisis log

    Every action is time-stamped as the incident unfolds: the file for auditors, insurers, and authorities builds up without having to be reconstructed afterward.

03Nestor's part

The crisis document cabinet, and its record.

Nestor brings to the project what it already does for your document exchanges, adapted to a crisis.

A preloaded cabinet
Procedures, contacts, and templates ready before the incident, organized by role and by type of crisis.
Role-based permissions
Everyone acts according to their role, as in Nestor's secure spaces today.
Up-to-date versions
The latest version of each procedure, and the history of earlier ones.
A time-stamped log
An extension of Nestor's activity log: who did what, and when.

04The project's principles

Designed to work when everything else has stopped working.

  • A browser is enough

    Nothing to install: reachable even when workstations and usual tools are compromised.

  • Hosted in Europe

    The project plans European hosting and open-source components that can be audited.

  • Ready before the incident

    Procedures and access are prepared ahead of time, then tested during crisis exercises.

  • Designed for your obligations

    Business continuity, crisis management, and incident notification: requirements of NIS 2 and DORA.

06Frequently asked questions

Frequently asked questions

When will the Safe Room be available?

The project is in development. Write to us to hear when it opens and about the first exercises.

Does it replace a business continuity plan?

No. It makes your plans accessible and usable during the crisis, and keeps a record of how they were carried out. The plan itself remains yours.

Is it a simulation tool?

No. It is used during a real incident, with your own procedures. Crisis exercises let you get familiar with it beforehand.

Another question?Choose the topic of your request: our team answers by email.

Does your crisis cell have a place to meet?

Tell us about your procedures and your obligations: we will keep you posted on the opening of the Safe Room.

Get notified when it opens
  • Fully sovereign European hosting
  • No account to create for the people you work with